A Service Manager is responsible for overseeing daily service department operations, performance, and customer satisfaction. This role manages advisors, technicians, workflow, and service processes while ensuring quality repairs, efficiency, and profitability in accordance with dealership and manufacturer standards.
A Service Manager is responsible for overseeing daily service department operations, performance, and customer satisfaction. This role manages advisors, technicians, workflow, and service processes while ensuring quality repairs, efficiency, and profitability in accordance with dealership and manufacturer standards.